privacy policy

Welcome to racks ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services. By using racks, you agree to the collection and use of information in accordance with this policy.

Personal Information

• Account details: name, email address, password (encrypted)
• Profile information: age range, gender (optional)
• Phone number (optional, for SMS notifications)
• Payment information: PayPal email, bank details, or mailing address for payouts

Usage Data

• Device information: device model, operating system version, unique device identifiers
• App usage data: offers completed, earnings, time spent in-app
• Analytics data: app interactions, feature usage, crash reports
• Advertising identifiers (IDFA) with your consent

Third-Party Data

• Information from social login providers (Google, Facebook, Apple) if you choose to sign in with them
• Offer completion data from our advertising partners

• Provide, operate, and maintain the App
• Process your earnings and payouts
• Personalize offers and content based on your preferences
• Communicate with you about your account, offers, and promotions
• Improve our App through analytics and usage patterns
• Detect, prevent, and address fraud and technical issues
• Comply with legal obligations

We may share your information with:

• Offerwall Partners: to track and verify offer completions and process rewards
• Analytics Providers: such as Mixpanel, for app analytics and improvement
• Attribution Partners: such as AppsFlyer, for measuring advertising effectiveness
• Payment Processors: to facilitate your cashouts
• Legal Authorities: when required by law or to protect our rights

We do not sell your personal information to third parties.

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the App's settings.

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of data collection and targeted advertising
• Request a copy of your data
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise these rights, contact us at privacy@earnracks.com.

racks is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

On iOS 14.5 and later, we request your permission before tracking your activity across other companies' apps and websites. You can change this permission at any time in your device's Settings under Privacy > Tracking.

Our App may contain links to third-party websites and services, including games and surveys from our partners. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last Updated" date above.

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@earnracks.com
• Support: support@earnracks.com